Vehicle Booking Terms
Prices quoted are in GB Pounds Sterling and include insurance and chauffeur. Prices are not subject to VAT. Prices include a hire of 3 to 4 hours dependent on the type of vehicle and a mileage rate of 50 miles for the hire period. Any mileage over and above the original quotation will be charged after the event. For a full quotation please contact.
No smoking is allowed in any of our cars.
Kent & Medway Wedding Cars makes every effort to supply the vehicle originally requested by the customer, however, in certain circumstances the chosen vehicle may not be available. In these cases we will endeavour to supply a similar alternative vehicle. Where a substitution is made we will endeavour to provide the best alternative available. If no acceptable alternative can be found, compensation will be limited to the full refund of the hire charge of the vehicle depending on the level of failure and service carried out. If a vehicle in a different price band is substituted then a refund of the difference will be given. In a emergency we reserve the right to send the best alternative vehicle available at that time.
All cars are cleaned prior to the hire, but Kent & Medway Wedding Cars does not accept any responsibility for changes in a vehicle's appearance caused by the weather or terrain during the hire period.
Kent & Medway Wedding Cars reserves the right to refuse to carry passengers who are under the influence of alcohol, drugs or illegal substances, or abusive to our staff. If a passenger is refused carriage no refund and no compensation will be given.
The customer is responsible for any damage they cause to the interior or exterior of the vehicle. Passengers who cause damage to the vehicles or soil the vehicles will be charged for the full cost of reinstating the vehicle to its original appearance, valeting, repair or reinstatement charges will be levied to the customer within 7 days of the hire period. If the damage caused results in the vehicle becoming unavailable for pre booked hire by other customers a charge of £35 per hour will be made.
Kent & Medway Wedding Cars does not accept liability for missed flights/events, loss or damage to passengers possessions, consequential losses or award refunds or compensation in the event of late arrival due to circumstances beyond our control such as adverse weather conditions, theft, delays caused by traffic accidents, traffic congestion, vehicle breakdown, terrorist attacks or acts of God.
Under no circumstances will animals be allowed in our vehicles.
The consumption of alcohol and food is forbidden in all vehicles unless provided as part of our pre booked champagne or hamper package. Where champagne or picnic items are booked passengers are requested to ensure that the vehicle is not damaged during the consumption of food or alcohol. We do not allow customers to consume their own alcohol or food whilst travelling in the vehicle.
We do not provide child seats for our vehicles. If a child seat is required for your journey this must be notified in advance and sufficient time allowed for the correct fitting of the seat by a responsible adult.
Airport transfers are quoted at a fixed price, however if flights are delayed or diverted we will do our best to collect you at the required time and place. We reserve the right to charge for extra expenses incurred e.g. fuel and waiting time, should this occur.
Kent & Medway Wedding Cars is insured for passenger travel and public liability only, our insurance does not cover customers to drive our vehicles, or for loss or damage to customers' possessions, or for any other consequential losses, delays or missed events.
Any costs incurred during the hire period including parking costs and toll costs will be charged at cost. If parking tickets are issued as the result of an instruction given by the customer, the full cost of the charges incurred will be passed on.
Gratuities are at the customers' discretion.
The Company reserves the right to cancel the Customers booking at any time.
Bookings may be made online using Paypal (credit card required) or by post with a cheque (we will ensure the deposit cheque has cleared before confirming a booking).
By cheque payable to Kent & Medway Wedding Cars.
The booking fee is payable within 7 days of placing the booking.
The balance is payable 2 months before the hire date.
For bookings less than 2 months before the hire date payment in full is required.
Where the mileage exceeds that originally quoted for, Kent & Medway Wedding Cars will charge the extra mileage incurred at published rates.
A non refundable deposit of £125 is charged at the time of booking.
Payment in full is required 2 months before the hire date.
If full payment is not received 60 days before the event, the booking will be cancelled and Kent & Medway Wedding Cars will retain the £125 deposit.
Cancellations & Refunds - Wedding Bookings
The £125 deposit is not refundable
More than 8 weeks notice - full refund of hire charge if the vehicle receives a new booking.
Less than 8 weeks - no refund
The Company means Kent & Medway Wedding Cars, The Customer means the person or organisation by or on behalf of whom the vehicle is hired under these terms and conditions.